My Smart BFF starts with Smart Answers

1. Why would you want a Smart BFF ?

Because life is busy — and your health, safety, and time matter. Whether you're keeping an eye on your vitals, caring for loved ones, staying active, or just tired of losing your keys, My SMART BFF has your back. It tracks your health, alerts you in real time, keeps loved ones informed, and even helps you find lost items — all from one smart companion.

2. What is My SMART BFF and how does it work ?

My SMART BFF is your connected wellness companion — a range of smart wearables and trackers that help you track lost valuables , monitor vital health and safety data in real time. They sync with our app to deliver medical-grade insights directly to your Smart phone.

3. Are My Smart BFF certified and safe to use ?

Yes. All My SMART BFF products are CE-certified and sourced from trusted manufacturers. You can rely on them for accurate, secure health tracking that meets EU medical standards.

4. Do I need a smartphone to use My SMART BFF products ?

Yes, having a smartphone allows you to access the full features of your My SMART BFF device. Most of our wearables connect to your phone using Bluetooth or LTE, letting you view your health data, receive alerts, and stay connected through the app.

5. What is your return policy and customer support like

We offer a 30-day satisfaction guarantee, so if you're not happy with your purchase, you can return it — no questions asked. We want you to feel confident and supported in every step of your journey with My SMART BFF.

As for support, our friendly customer service team is here to help you with everything from device setup to troubleshooting. Whether you're getting started or have questions later on, just email us at support@mysmartbff.com — we're happy to assist.